DAY 2 #DCHH16
Roll up your sleeves and get started
After the inspiring kickoff, the second day was dedicated to concrete work. The topics of this year's sessions were tackled together in various formats.
That a fundamental change in our thinking and actions is necessary has long been understood by the participants. It quickly became clear that everyone is willing to actively address the upcoming challenges.
Discussions in today's 18 sessions were intensive and constructive. It was remarkable that the conversations between the various tourism stakeholders were conducted in a very nuanced and constructive manner, focusing primarily on the collaborative search for concrete solutions.
Appreciation as a Common Thread
Covering all the topics here would go too far and would then lead to the Werkschau. However, I would like to highlight one key aspect here: Against the backdrop of many existing challenges, the theme of appreciation in all its facets emerged as a central motif. In particular, the concrete question of whether we (still) attribute the appropriate value to the people and things around us.
A quote from Reinhard Lanner perfectly encapsulates one aspect of this consideration:
"The price discussion we are currently having in tourism is actually a discussion about appreciation."
Questions that arise in this context:
- Are we prepared to pay a fair price for quality products?
- Are tourism providers capable of adequately showcasing or valuing their products?
- Is the shortage of young talent in tourism a symptom of a general lack of appreciation for people, and for service professions in particular?
- Do we show our guests the appreciation they expect (and deserve)?
It seems this topic might keep us occupied for a while longer.
Love Letter to the North
After a day's work, we embarked on an impressive city tour with the Red Double-deckers, crisscrossing through the most beautiful city in the world, directly to the Maritime Museum, the venue for the evening event.
One of the highlights was the declaration of love by Poetry Slammer Mona Harry... but see for yourself - here's the film with all the highlights from Day 2, presented by GEIOS & infomax websolutions:
>> To the film