ERIC HORSTER

PROFESSOR AT FH WESTKÜSTE
Prof. Dr. Eric Horster is Professor for International Tourism Management at FH Westküste and a board member of the German Institute for Tourism Research. His focus is on innovation management in tourism – from data-driven decision-making and customer experience to open data and smart destinations. In research and practice, he works with creative methods to design effective and user-centric digital solutions. With his academic and practical perspective, he provides impetus for the digital transformation of the industry.
He demonstrates in a structured, practical way, with an eye for the essentials, how data can be intelligently used, decision-making processes improved, and new forms of collaboration developed. His publications and activities can be found at eric-horster.de








