numbirds

NumBirds Interfaces
We have interfaces with all major reservation systems and make data available to you centrally in NumBirds. Through daily updates, we ensure that you’re always up to date! We have a close partnership with feratel and exchange data down to the deepest level. We transfer guest data, guest transaction data, experiences, card data, service provider data, and PIA data daily. You can manually import additional data—for example, from your customer database—at any time. There’s also an interface for voucher data from incert.

NumBirds Interface & Structure
Our platform can be customized to fit your company’s structure and organizational hierarchy. We work with you to set up the user interface, structures, and access rights during the implementation phase. Adjustments and changes—such as redefining and managing roles and permissions—can, of course, be made at any time. Furthermore, the platform is cloud-based, responsive, and intuitive on any device; it supports multiple clients and is therefore easy to use.

NumBirds Statistics
The first step toward developing targeted strategies? Statistical analysis and subsequent graphical presentation of your data. You have the freedom to decide which statistics and visualizations to use for your business. We provide customizable dashboards, detailed campaign reports, and intelligent KPI analyses, and allow you to retrieve saved statistical queries in a matter of seconds.

NumBirds Marketing
Once you’ve used data analysis and processing to gain a detailed overview of your customer structures and have identified actions for specific groups, you can implement your marketing initiatives directly in NumBirds. These include high-end newsletters, multichannel campaigns, dynamic content, trigger-based transactional emails, smart lists, and the

Campaign Planning and Evaluation.

NumBirds Service
It is very important to us to do more than simply provide our customers with a high-performance platform. We maintain constant contact with our customers throughout every phase of a project and provide support not only with software implementation but also with defining KPIs for data analysis and developing strategies for specific customer groups. As a CRM company specializing in tourism, we’re distinguished by our many years of experience in various areas of the tourism industry, our system training—which is accessible to people from all professional backgrounds and educational levels—our technical support, and our project consulting. We support you not only with the application itself, but also with project definition, rollout, and interpretation.